Return & Refund Policy
Returns & Refund Policy
At Warevix, we are committed to providing premium quality products and a transparent shopping experience.
30-Day Return Policy
We accept returns within 30 days of delivery, only for items that are defective, damaged upon arrival, or incorrect.
We do not accept returns for change of mind.
Change of Mind
We do not accept returns or exchanges due to change of mind, including:
- Incorrect size selection
- Change in preference
- Orders placed by mistake
Please review product details carefully before purchasing.
Defective, Damaged, or Incorrect Items
If you receive a faulty, damaged, or incorrect item, please contact us at info@warevix.com with:
- Your order number
- Clear photos of the issue
We will review your request and provide a suitable resolution, which may include a replacement (exchange) or refund.
Return Authorization
All returns must be approved before being sent back.
To request a return:
- Email us at info@warevix.com
- Provide your order number and issue details
- Wait for return instructions
Unauthorized returns will not be accepted.
Return Shipping
If the item is defective, damaged, or incorrect, we will cover the return shipping cost or provide a prepaid return label.
We do not accept returns for change of mind, so return shipping for such cases is not applicable.
Exchanges
We only offer exchanges for items that are defective, damaged, or incorrect.
We do not offer exchanges for change of mind.
Refund Processing
Once your returned item is received and inspected, we will notify you of the outcome.
If approved, refunds will be issued to your original payment method within 7 business days. Processing times may vary depending on your bank or payment provider.
Non-Refundable Situations
- The issue is not related to a defect, damage, or incorrect item
- The request is based on change of mind
- The return was not authorized
Order Cancellations
Orders may be canceled within 24 hours of placement. After this period, orders may already be processed or shipped and cannot be canceled.
Contact Information
Email: info@warevix.com
Phone: +61 4808 10284
Address: 30 The Corso, Sydney NSW 2095, Australia